It is the Policy of A&O Mold & Engineering Inc. management to fully support and provide the necessary resources for continual implementation and improvement of the quality management system. Management at all levels will participate in quality assurance activities as incorporated into daily functional requirement.
Management, together with all employees, are committed to a strong continuous improvement program encompassing all aspects of the mold-making business including, sales, design, building and molding with the express objective of delivering the product to the customer according to their specifications on time. In addition, reliability, maintainability and durability shall be incorporated in all our products in line with customer requirements and expectations.
A&O Mold & Engineering Inc. committed to, and has successfully implemented, a quality system that meets or exceeds the requirements of ISO 9001:2015.
Doug Northup started A&O in 1986 based on his core values of honesty, integrity, technology and service. Since then, we have transformed into a premium custom plastic injection mold shop. We utilize the latest available technology in the field, combined with years of expertise of all members of our staff, to provide our clients with the finest quality and service. Our commitment to our craft ensures we can meet any delivery without sacrificing quality. Our prices are competitive – the value is outstanding.
Why do our clients consider A&O to be their mold shop of choice? Simply because we strive to meet and exceed every goal we set. Whether it is to deliver our product promptly or to provide continuing personalized service, we always do what is right. Our commitment to all our clients, large and small, keeps us at the forefront of the manufacturing community and is evident in our personalized project engineers that focus on communicating the information received to all levels of the organization.
How does A&O ensure that the customer’s needs are met in a timely and efficient manner? We continually invest in the latest computer equipment for our engineers and use a custom software system that tracks every aspect of the design and build process to guarantee that we stay on a course to success. The latest CAD/CAM programs enable us to provide shorter lead times and more accurate results in our molds. All machined components and electrodes are quality checked with our Faro CMM, which compares the cut model to the electronic data, contributing to improved quality. We operate 24 hours a day to achieve maximum efficiency of our production time.